CIBIL Score New Rules 2025: Banks Must Share Loan Rejection Reasons via SMS or Email

From January 1, 2025, CIBIL scores will be updated every 15 days instead of once a month. This helps borrowers see their payments or defaults quickly. People like Ritika, who corrected their loan status, will get faster access to credit.

Mandatory Rejection Notices

Banks and lenders must now explain why they reject a loan due to low CIBIL scores. If your score is low, between 300–900, they will send you the reason through SMS or email. This creates transparency and helps you understand where you went wrong.

30-Day Error Correction

Mistakes in your CIBIL score can happen, like Mohit’s wrong score of 680 because of old data. Now, you have 30 days to challenge and fix such errors before your loan is processed. This protects borrowers from false reports that can harm their credit.

Free Annual Credit Report

Everyone can now get one free CIBIL report each year from cibil.com. This report helps you find mistakes in your credit history and monitor your score. You can check your credit health without paying any extra fees.

Default Alerts Introduced

Banks will now inform you before reporting missed payments to CIBIL. They will send SMS or email alerts so you can pay your dues on time. This helps you avoid a bad credit score and save money in the long run.

Faster Dispute Resolution

If you have a complaint about your credit report, banks must solve it within 30 days. If they delay, they must pay a penalty of 100 rupees per day. This makes the system faster, reduces loan delays, and increases borrower confidence.

CIBIL Score Impact

Here is how your actions affect your CIBIL score:

ActionScore Range ImpactOutcome
Timely EMI Payments750–900Improves score, better loans
High Credit Utilization600–750May lower score, higher rates
Missed Payments (Reported)Below 600Loan rejections, high rates

Stay Ahead Financially

The new 2025 CIBIL rules give borrowers faster updates, better communication, and quick error correction. To keep your credit healthy, check your score often on cibil.com. Keep your credit utilization below 30% and pay your EMIs on time to enjoy better loan terms.

FAQs

How often will CIBIL scores update now?

Every 15 days from January 2025.

Will I get a free CIBIL report?

Yes, once every year on cibil.com.

Can I fix errors in my CIBIL report?

Yes, within 30 days of reporting.

Will banks inform before reporting defaults?

Yes, via SMS or email.

What happens if banks delay dispute resolution?

They will pay 100 rupees per day as penalty.

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